SWIRL knows that it can be overwhelming and there are many questions that come with custom cakes and desserts.
Our FAQ section is here to help answer some of those questions to ensure that you can make your upcoming celebration smooth and tasty. If a question is not answered please feel free to reach out!
How far in advance should I book my order?
What is the final date to make changes?
Providing that special supply orders have not been made, you have until four days prior to your delivery to make basic changes to the design (colour, flavour, and piping design) at no additional charge. Two weeks notice is required to make changes to the overall style and structure of the order (buttercream vs. fondant, number of tiers, etc.). Once your deposit has been received you are allowed to increase the size of your order however we are not able to accommodate reductions in orders since we have reserved staff for your order and may have had to turn away a client in order to accommodate the size of your order. SWIRL Custom Cakes & Desserts is a custom-order bakery and we are dedicated to making sure your cake is exactly the way you want it. We understand that does change at times!
What if I have to cancel my order?
Do you deliver?
Delivery is always included on tiered cakes higher than four tiers as the cake must be transported separated and assembled on site. Out of town deliveries are charged at $0.75/km round trip plus assistance hourly wage. Please inquire if you would like to pick up your order. Out of town wedding cakes must be delivered.
Are you licensed?
we adhere to the highest sanitization practices to ensure the health of our staff and the integrity of all the products we produce.
How do I store / enjoy my order?
Storage should never be a problem. SWIRL Custom Cakes & Desserts are so delicious, there won’t be leftovers!
Does SWIRL have a retail location?
SWIRL Custom Cakes & Desserts creates everything in a commercial kitchen in the SE commercial sector of Calgary. Our design studio is located in the N.W of Calgary. All baking and decorating is done in this commercial kitchen however since all orders for SWIRL are custom orders you won’t find our products for direct sale from this retail location. This ensures that you receive a truly unique, delicious, one-of-a-kind order.
I don’t see what I’m looking for in this section…what next?
What is the price for your cupcakes?
What are the prices for your products?
Every cake and dessert is a custom creation make fresh to order with the highest quality of ingredients. We have trained for over 20 years to be able to create the works of art you see. Many hours of training and continueinh eduction is invested into our staff and our designs.
Our basic custom cakes start at $6.00 per serving, based on wedding serving portions, for buttercream finishes and $7.00 for fondant finishes increasing based on style and design. Each cake is custom quoted and factors such as size, flavours, style and design affect the price of the final product. The cost vary from $6-$15+.
Minimum orders are required at different times of the year- please inquire.
Do you require a deposit to reserve the date?
What forms of payment does SWIRL accept?
SWIRL Custom Cakes & Desserts accepts cash, cheque and email money transfers. We accept all major credit cards with a 3% trasaction fee.
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By Appointment Only
11511 35 ST SE
CALGARY AB T2Z 4B1
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